Returns

Returns are accepted only for U.S. orders for store credit only within 14 days of merchandise ship date for domestic delivery. Once 14 days has passed since the date your package was delivered, we cannot accept your return. If said time periods have passed since date of purchase or if items are not returned in the condition they were sent out in (tags attached and items unworn and unwashed), unfortunately we can not offer you store credit. To complete your return, your receipt is required.

You will be responsible for paying your own shipping costs for your returning merchandise. 

Upon approval, you will receive an email with a gift card for your store credit in the original amount of your items at the time of purchase. 

If your item is not eligible for a return because it did not meet our requirements, we will not accept your return and will not be held responsible for your package. We will not give you store credit and you will be held responsible for the reshipping fees of your package. 

 

Please contact hello@shopmandymoon.com for any questions. Our team will get back to you within 24 hours.