Domestic Shipping

Free U.S.A shipping on orders over $50. After your order is placed, we take 2-4 business days to process all orders. Domestic shipping takes 2-4 business days.


Once your package is shipped, we will be emailing you an update on your order with a tracking number so you can keep an eye out for your package. 


International Shipping

International shipping is a flat rate of $25. International shipping can take 2-80 business days to arrive. We are not responsible for fees related to international customers paying to receive their packages.


How do I check my order status? 

If you have an account please login first and then follow the directions below: 

1) When signed in to your account, click on 'ACCOUNT' at the top right-hand corner of the site.

2) On the left, you will see your account information and in the main area, you will see your 'Order History' if you have previously ordered from us.


What if my package is stolen or lost? 

Mandy Moon is not responsible for lost or stolen packages once the tracking information reports your package delivered to the address provided.  Please contact your local USPS post office to report any issues. 


I put the wrong shipping address. What happens now? 

 If your package is returned to us due to an incorrect address inputed by the customer, we are not held responsible for your package. If your package is sent back to our studio and you would like your package resent to you, we do charge a reshipping fee. If you would like to cancel your order, we charge a restocking fee of $10.95. 


Please contact for any questions. Our team will get back to you within 24 hours.